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Free express shipping

Luxury deserves equally special service. That is why at AURÉINE you enjoy free express shipping on every order – with no minimum order value and no additional shipping costs at checkout.

Your order will be carefully prepared for shipment and securely delivered to you via one of our established shipping partners: DHL, UPS, or FedEx.

Estimated delivery time: 3–5 business days

We want your order to reach you as quickly as possible. The estimated delivery time is 3–5 business days.

Fully trackable shipping

As soon as your order has been dispatched, you will receive a shipping confirmation with your personal tracking number. This allows you to follow the status of your order at any time – from handover to the shipping provider until delivery.

14-day return policy

Should your purchase not meet your expectations, you can return your order within 14 days in accordance with our return policy.

Items must be returned unworn, unused, and in their original condition. All original packaging, labels, and included accessories must be fully present.

Secure refund

Upon receipt and inspection of your return, the refund will be processed via the originally used payment method in accordance with our return policy.

Here for you personally

Do you have a question about your order, delivery, or return? Our customer service team is happy to assist you personally.