Free express shipping within Germany
AURÉINE currently delivers exclusively within Germany. Luxury deserves an equally special service. That is why you enjoy free express shipping on every order within Germany – with no minimum order value and no additional shipping costs at checkout.
Your order will be carefully prepared for shipment and delivered securely to you via one of our established shipping partners – DHL, UPS, or FedEx.
Estimated delivery time: 3–5 business days
We want your order to reach you as quickly as possible. The estimated delivery time within Germany is 3–5 business days.
Fully trackable shipping
As soon as your order has been dispatched, you will receive a shipping confirmation with your personal tracking number. This allows you to track the status of your order at any time – from handover to the shipping service provider to final delivery.
14-day return policy
Should your purchase not meet your expectations, you may return your order within 14 days in accordance with our return policy.
Items must be returned unworn, unused, and in their original condition. All original packaging, labels, and included accessories must be complete.
Secure refund
Upon receipt and inspection of your return, the refund will be processed via the original payment method in accordance with our return policy.
Here for you personally
Do you have any questions about your order, delivery, or return? Our customer service team is happy to assist you personally.
